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Frequently Asked Questions

How far in advance should I book my appointment?

We recommend booking at least 1-2 weeks in advance, especially for popular time slots and special occasions. For major services like color treatments or special event styling, 2-3 weeks notice is ideal.

What should I bring to my first appointment?

For your first visit, please bring photos of styles you like, information about any previous hair treatments, and arrive with clean, dry hair unless otherwise instructed by your stylist.

Do you offer consultations?

Yes! We offer complimentary consultations for new clients and for major changes. During your consultation, we'll discuss your goals, assess your hair, and create a personalized plan.

What is your cancellation policy?

We require 24 hours notice for cancellations. Late cancellations or no-shows may be charged a fee. We understand emergencies happen, so please call us as soon as possible if you need to reschedule.

Do you use professional products?

Absolutely! We use only premium, professional-grade products that are safe, effective, and designed for salon use. We also offer retail products so you can maintain your look at home.

How long do color treatments typically last?

Color longevity varies depending on the type of service, your hair type, and maintenance. Generally, permanent color lasts 6-8 weeks, while highlights can last 8-12 weeks with proper care.